Time is money, are you using real time data wisely?
Are you feeling up to date, in sync with the times? Both individuals and organizations find it challenging to fully leverage technology and integrate the sea of real time data that surrounds us.
This past week, I attended a local Internet of Things (IOT) conference, only to be reminded how we’ve been kidding ourselves with respect to the human machine dynamic. When Factiva reported in 2013, that the previous two years had created 90% of the world’s data, it also reflected the impact of visibly faster technology and emergent opportunities for those capable of wrangling more data. Similarly, the exchange of information machine to machine and the responses that IOT and the Industrial IOT (IIOT) make possible will soon surpass all human generated information.
Information has never proven more valuable to competitive advantage than now. The key istimely mastery and/or the ability to separate meaningful data from noise. Possessing Real time capabilities merely up the ante.
Suddenly, all of the conversations about the real, meaningful difference of Big Data clicked. The challenges I knew and had experienced working with volumes of data is not something everyone experiences, and itswhy I missed the significance of the message. Language can do thar. Today’s – competitive advantage relies on learning synchronicity between people, and also between people and machine.
Yep, syncing as in coincident timing. Timing reactions require coordination on the order of the elaborate dance numbers Busby Berkley made famous will separate winners and losers.
People learning rates
People are interesting precisely because we begave inconsistently. These same traits make us effective competitors and efficient information processors. We focus and only selectively pay attention, which means we consciously ignore most information in our midst. Unlike machines, we are slow few of us possess capabilities to process high volumes of complex data at high speeds.
How people integrate data remains a bit mysterious. Part conscious and part unconscious, each of our senses connect to different parts of our brain and the information isn’t always processes with consistency.
Humans create their own reality. For example, our eyes see things differently than what we describe and not because of language problems. Automatic transformations correct using depth perception and pre existing knowledge to flip the image, while sound tends to retain its integrity.
Similarly, information new to us versus updates also process differently; and yet, endless streaming information can overload and confuse us. Today’s powerful computers don’t experience anxiety or fatigue though they may overheat or fail.
The natural limits of time and energy challenge people to choose their focal point, the when and how we respond to data and perceive opportunities. For example, few of our waking moments and activities require conscious thought. Our body takes care of itself and manages to coordinate processing of external sensory information with internal demands. This syncing makes possible mindless activities like breathing, eating, walking and resting.
Consciously, our ability to track our time and energy is spotty. Still, unstructured/unplanned moments, especially those that demand little of us mentally remain ideal, while society frowns on the same characteristics when referred to as idleness. The contradiction reflects the value we attach to purpose or meaningful use of effort over time that results in tangible output.
Artists create, builders build, analysts compute and chefs cook for example by adding their effort over time. They make something or transform original materials/inputs.
The notion of efficiency also boosts the value of effort by measuring the effort relative to the output produced over time. Likewise effectiveness, measures the additional value produced relative to the starting inputs. Together, these measures translate into meaningful consistent tokens of value that permit ready exchange, or wealth accumulation.
In this context, the accumulated tokens of value allow us to buy ourselves time to take vacation or be idle as easily as buy us time to learn, create and do more.
Machine learning capabilities
This also explains precisely why technology advances prove so valuable, as they have progressively reduced the amount of time and effort necessary to perform a task. As a result, we DO spend less time on common, routine activities than was previously necessary. Internal plumbing saves us time we spent fetching water, Wheeled transportation saves us time we spent walking, and similar telecommunications vastly removes the break in communications that once necessitated considerable effort to cross the distance by one if not both parties, or the enlistment of a proxy to carry the message on their behalf. The human messengers were replaced first and written notes/letters, and then the telegraph dramatically reduced the time between message sending and receipt. Now text messaging and email is displacing telephone and video conferences.
This evolution in communication methods affects the people’s interaction styles but also their information needs and expectations.
Real time communications savings and benefits are not equally distributed and so inefficiencies persist. On one hand they present a new opportunity to replace planning and documentation of activities essential when communications were primarily indirect and time lagged. Built-in tracking, boosted transmission capabilities and data recording can both fill in and increase information gaps. Problems associated with incomplete, unsupported or even delayed information that always created risk persists, but for new reasons. The flood of data from more sources both people and machine generated pose new challenges to separate out meaning, predict and or respond in timely, relevant manner.
Another opportunity real time capabilities offer are all around us, assisted by the information collected and transmitted from multiple data sensors scattered across the environment. In fact, it’s how airplanes fly automatically, rail road cars notify switches of their location to either open or close crossing gates, motion sensors in buildings adjust level of lighting and air temperatures, and Tsunami warning systems saves lives.
In general, people are wired to process information in real time. We use an array of body language cues to understand how to manage the situation and engage with the people in our midst, and yet we do it unconsciously. Planning on paper is a far more conscious activity, time consuming and energy draining. Worse, planning often stops us from activating the unconscious real time processing. We follow the plan, rather than notice the inconsistency or the more obvious information we may or may not have incorporated. Best example, is the step by step navigation systems that we know are less than perfect. Have you found yourself using the navigation only to discover it’s asking you to turn onto a one way street going the wrong way? Or your location is “ahead” of the GPS signal and so you miss a turn?
My point is this. Too many built in business procedures and processes were designed in the absence of real time information. In order to be more relevant, more valuable people will need to revisit their processes with respect to learning, creating and doing. It will require a shift in attitude, refocus of needs and adjustment in expectations. It’s a shift from a look back and partner with machines that look forward, use more data sources and get to analysis faster.
If you have any examples of success or any challenges I’d love to hear about them.
John Adams, “Be careful or Big Data could Bury your Bank,” January 25, 2013 http://www.factiva.com